Shipping Policy

The Dollars

Mabel Gray offers free shipping on orders over $50.00 including GST for Australian Adresses. Orders under $50 dollars will be charged $9.90 freight including GST.

Shipping to other countries is $25 for all orders.

The Waiting Game

We keep everything as simple as possible:

Orders placed Monday through Friday are shipped within 24 hours. Orders placed after 1pm Friday or on Saturday and Sunday are processed the following Monday.

If there’s any delay in your shipment, or if an item is temporarily out of stock, we’ll let you know right away via email or text.

Once your package leaves our dispatch facility, you will be advised of the freight con-note number, with a link to the carrier's track and trace site, so you can monitor your order’s progress.

We do not dispatch on Public Holidays.

Is it here yet?

Orders are shipped via Australia Post or Toll Priority for Australian orders with a street address. For post office box number addresses we will use Australia Post. We use DHL for all International orders.

If a shipment has been delivered, but it’s not in your hands, the responsibility is yours. So check with a neighbor to see if they signed for you. If you refuse to accept a delivery, you are responsible for the original shipping charges and the cost of returning the package to Mabel Gray Skincare. This amount will be deducted from your merchandise refund.


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